5 Tips for Finding the Best E-invoicing Solution in Malaysia

E-invoicing in Malaysia is more important now than ever. By July 2025, all businesses must adopt e-invoicing and digital reporting. With the country’s e-invoicing mandate soon going into effect, now is the time for your company to find an e-invoicing solution provider that fits your needs.

Malaysia’s e-invoicing system is a Continuous Transaction Control (CTC) model, meaning that all invoices will be validated in real time by the tax authority (LHDN).

E-invoicing solution providers can help your company meet Malaysia’s e-invoicing requirements. Read this article to find out how to choose the best one for you.

Read more: Request our E-invoicing in Malaysia Factsheet

What are e-invoicing solution providers?

E-invoicing solution providers are organizations that help with the sending, receiving, and storing of e-invoices. They help a company maintain regulatory compliance when transmitting business documents and fulfilling tax reporting obligations.

E-invoicing solution providers offer a variety of solutions. Some offer full integrations or access to comprehensive platforms, while others offer specialized support like document conversion or compliance guidance within a single region.

How can e-invoicing solution providers help Malaysian businesses?

As Malaysia’s e-invoicing deadline draws nearer, having a capable e-invoicing solution provider is increasingly important. Adopting e-invoicing is beneficial for Malaysian businesses; it helps them stay compliant, save time, and trade internationally.

Working with an e-invoicing solution provider will help your business stay compliant with Malaysia’s e-invoicing requirements. It ensures your documents are in the correct format and processed accurately by the LHDN, helping you avoid delays and fines.

E-invoicing solutions also save time by automating the MyInvois process, which is otherwise lengthy and prone to errors. The platform requires businesses to fill in over 50 fields by hand for each invoice. Even a small mistake invalidates a document, leading to rejection by the LHDN. These issues can be avoided entirely by partnering with an e-invoicing solution provider that automates submission. Plus, you will be paid faster thanks to a smoother and more efficient approval process.

E-invoicing solution providers also make it easier for companies to conduct cross-border trade. Regulations differ across countries, so it is useful to work with an organization that supports the different formats and processing methods needed across different regions.

Book a demo with one of our e-invoicing experts to learn more about how e-invoicing service providers can support Malaysian businesses.

Malaysia's e-invoicing system is based on Peppol

What features should a Malaysian e-invoicing solution provide?

While each e-invoicing solution provider offers unique benefits, there are core features that every high-quality provider should include.

Data security

Data security is one of the important, if not the most important factors to research when searching for an e-invoicing solution. If an e-invoicing solution provider does not have a strong data security protocol, you risk sensitive information being stolen and used maliciously.

Support for digital reporting

Because Malaysia will begin requiring businesses to digitally report their invoices to the tax authorities, it is important to understand an e-invoicing solution provider’s digital reporting capabilities. For example, does their software support automated reporting to the LHDN, or will you have to manually submit documents? Robust digital reporting processes are crucial to ensure e-invoices will be accepted by the LHDN.

Consistent formatting

A Malaysian e-invoicing solution should also keep document formatting consistent. To avoid penalties, your e-invoices must be in the correct format with all fields filled correctly. Also, a service provider should be on top of regulatory requirements, updating formatting standards for their software as guidelines change.

It can be difficult to narrow down the list of e-invoicing solutions, even when specifically searching for providers with these features. Here are 5 tips to guide your selection process.

In Malaysia, e-invoices must be sent to the tax authority (LHDN) for approval

Finding the best e-invoicing solution for your Malaysian business

We understand it may be overwhelming to choose the right e-invoicing solution for your business. Beyond looking for certain features, here are 5 tips for selecting the best e-invoicing partner for your organization.

1. Check whether the provider is certified

Note whether the e-invoicing solution provider is accredited. Certified access points provide document standardization in line with the network’s specifications to ensure compliance. Certified access points also follow a set of security and data transmission standards, giving you confidence that your documents will always be handled properly. A provider’s certifications indicate credibility and a high quality of service.

2. Test the provider’s software first

Try a demo or request a test account to explore the provider’s services firsthand before committing to a larger contract. Testing a provider’s software before making a final decision helps you determine whether the tool has all of the features you are looking for in an e-invoicing solution, so you can avoid wasting time or money on something that doesn’t fully meet your needs.

3. Ask about integration options

Similarly, check a provider’s integration options before committing to a solution. Not all e-invoicing solutions will be compatible with your existing systems, and some may require significant changes to your existing processes. Some providers, including Storecove, work with integration partners who can connect your business to e-invoicing networks with minimal disruption. Contact us to learn how our integration partners can streamline your e-invoice workflow.

Solutions that offer seamless integration save you time and resources by working within your existing business flows. The fewer adjustments needed, the faster your team can adopt and benefit from the solution.

4. Consider the provider’s support services

Ask about the e-invoicing solution provider’s tech and customer support systems. When integrating a solution, issues may arise. Support is critical to resolving these problems efficiently, preventing delays or invoice mistakes. Also, consider whether the provider’s support services are available within time zones that are compatible with your business hours. Reliable support is the key to a smooth implementation of e-invoicing software.

5. Look for a solution that allows for scalability

Check whether the solution is scalable: you do not want your e-invoicing system to hold your business back from growth. Look for a provider that can support your company as it expands and trade volume increases, which can look like offering different product tiers or compatibility with international e-invoicing frameworks.

E-invoicing solution providers like Storecove can help you transmit invoices across Asia

Becoming e-invoicing compliant in Malaysia with Storecove

When choosing an e-invoicing solution provider, Storecove has you covered.

As the largest e-invoicing solution provider in Malaysia, we are fully prepared to help businesses become compliant with the upcoming mandate. We are a highly experienced Peppol service provider and know how to optimize our services for your business’ needs.

We can make your business compliant with all aspects of the mandate, including digital reporting. No need to manually fill out over 50 fields for each document in the MyInvois portal: our system automatically submits your e-invoices to the LHDN in real time, using the correct format and structure required for approval.

Data security and storage is our priority. We take safety seriously, sending documents via an encrypted connection, and are ISO 27001 certified. A connection to our API includes a complimentary document archiving service. We automatically retain your documents for 10 years, complying with Malaysia’s document storage requirements.

Plus, our e-invoicing API is easy to use. It automatically updates as new mandates and regulations take effect, ensuring your documents are always compliant.

Request a free test account or schedule a consultation to learn more about what Storecove can do for your Malaysian business.

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